Still need help?

Telephone number: (+34) 954 79 24 13

Address: Calle Alcalde Pepe Iglesias (at the front of Carmen Laffón High School)

Primarily, the CAS is a call centre service, available from Monday to Friday from 10:00 a.m. to 2:00 p.m. During these 6 hours, it directly channels La Rinconada citizens’ complaints, suggestions, or requests for information or services. The remaining hours and on weekends, the service is managed by a call answering machine where citizens’ can leave their queries along with their personal details. This ensures that CAS technicians can contact users to provide prompt responses.

In cases where it is advisable to forward queries to the Delegations and Municipal Departments, the CAS manages each case to ensure its process and solution as quickly as possible.

The CAS also offers in-person assistance from Monday to Friday, from 10:00 a.m. to 2:00 p.m., at the office on Calle Alcalde Pepe Iglesias. Additionally, residents can manage their inquiries via email at participacion@aytolarinconada.es