Strategic Plan 5: Interoperability of Basic Digital Management Services

La Rinconada City Council is pleased to announce another milestone in its commitment to developing an innovative e‑government system, and a significant step in its digital transformation. Among the most innovative aspects of this project is the Strategic Plan 5: Interoperability of Basic Digital Management Services, which aims to ensure the interoperability of services such as electronic registration, electronic notifications, electronic invoicing and the integration of the National State Administration (or AGE, as per its Spanish acronym)’s Citizen Folder and open files.

This initiative will position La Rinconada as a pioneering city in the modernization and digitalization of public services. Citizens and businesses alike can now access information on the status of their processes through the Spanish government’s Citizen Folder (https://carpetaciudadana.gob.es).

This strategic advancement has been possible thanks to a preliminary effort to optimize and standardize local procedures, with the goal of making services more efficient and being able to offer accurate, up‑to‑date, and high quality information to citizens. The implementation of technology in administrative management not only simplifies procedures, but also streamlines processes, reducing time and improving accessibility for citizens.

In the current context, public administrations are changing into a model that is open to citizens, which allows them to have an active and streamlined relationship with all the administrations. This project reflects the City Council’s commitment to modernization and adaptation to current needs, as it provides new communication channels and access to municipal information from any electronic device. There is no doubt that this will be highly beneficial to all our citizens.

The total investment for this project amounts to €110,000, of which 100% has been funded by the NextGenerationEU funds. It is worth noting that the VAT amount—€19,090.91 in total—has been fully funded by NextGenerationEU as well.

Documentation

• Read full report in English

Brochure (in Spanish)